support@wagandwhiskers.ca
We aim to respond to all inquiries within 24–48 hours (business days).

Support Hours:

Monday – Friday: 9:00 AM – 5:00 PM (PST)
Saturday – Sunday: Closed

Order Support:

If you’re reaching out about an order, please include:

- Your order number
- The email used at checkout
- A brief description of your issue

This helps us resolve your request faster.

Returns & Refunds

We stand behind our products and want you to be completely satisfied with your purchase.

To review our full refund policy, please visit our Help Center.

If you’d like to initiate a return, simply head to the Help Center and select “Return Order.”

If you need any assistance along the way, feel free to contact our support team with your order details — we’re here to help.

⚠️ Important Notice

The only official website where we sell Wag & Whiskers products is: wagandwhiskers.ca

We do not sell on Amazon or any other websites.
If you purchased from another site, it is not an authentic Wag & Whiskers product.