Contact Us
Get in Touch
We're here to help! Whether you have questions about our products, need assistance with your order, or want to share feedback, our customer care team is ready to assist you.
Customer Support
Email: support@wagandwhiskers.ca
Response Time: We typically respond to all inquiries within 24 hours during business days.
How We Can Help
- Product questions and recommendations
- Order status and tracking
- Returns and exchanges
- General pet care guidance
- Wholesale and partnership inquiries
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM (EST) Saturday: 9:00 AM - 2:00 PM Sunday: Closed
Please note: We observe major Canadian holidays
Frequently Asked Questions
Before reaching out, you might find the answer to your question in our FAQ section. We've compiled the most common questions from pet parents to help you get quick answers.
We Value Your Feedback
Your experience matters to us. Whether you want to share a success story, provide suggestions for improvement, or let us know how we can better serve you and your pet, we welcome your input.
Wag&Whiskers Customer Care Team
Dedicated to you and your pet's wellbeing